Frequently Asked Questions

You can find all the information you need to make your stay as comfortable as possible below. Just click on a topic to see the information.

Checking in / out

When can I check in?

We offer a self-check-in process which allows you to conveniently complete your registration securely online at any time before your arrival. Once you have completed the online check-in process, you will receive a code that you can use to enter the building.

Access to your room is possible at any time after 3pm on the day of your arrival. If you arrive before 3pm, it is usually possible to allow you to drop off your luggage until your room is ready. If you would like to access your room before 3pm, please ask in advance and we will do our best to allow this whenever possible. (Please remember that we need time to clean and prepare rooms after the previous guest has checked out).

In any case, please advise us of your expected time of arrival so that we can ensure that everything runs smoothly when you arrive.

When can I check out?

You can check out any time before 11am. If you would like a later check-out time please ask in advance and we will always try to be flexible whenever possible. Please note that we need time to clean and prepare the room for the next guest.

If you are not leaving Lecce straight away, it is possible to leave your luggage in our reception area and return to collect it later. Please note that we cannot take responsibility for any luggage left in reception.

Please leave your room key in the door of your room when you check out.

Where should I leave the room key?

When you are checking out, please simply leave the room key attached to the door of your room (on the outside) so that our housekeeper can see that your room is available.

Is there a lift/elevator?

All our rooms and our roof terrace are only accessible by stairs. Most of the historical buildings in the centre of Lecce do not have a lift / elevator and upper floors are only accessible by stairs.

Arriving by car

Is there parking?

Most of our guests park in the area just outside Porta San Biagio which is called Piazza d’Italia. Spaces are marked with blue lines and, for the spaces closest to Porta San Biagio, the cost is €1.10 per hour between 9am – 2pm and 4pm – 9pm Monday to Saturday (€11 per day). Parking is free outside of these hours, on Sundays and public holidays.

Just a few steps further away, on Viale Don Giovanni Minzoni, the cost is €0.60 per hour between the same times mentioned previously (€6 per day).

There is secure parking available at a cost of €18 per day on Via Oberdan (which is about 10 minutes’ walk from And So). However, generally our guests have no problem with using the metered parking areas around Piazza d’Italia which is definitely the more convenient option if you plan to take day trips around Salento.

The ticket machines only accept coins so you will need some change (“spicci” in Italian). As you put the coins in the machine, the display will tell you at what time the ticket will be valid until. The machines are ‘intelligent’ and will ignore the times when a ticket isn’t required so, if you put enough coins in, the ticket will even carry over until the next day (so you don’t have to worry about rushing to get another ticket in the morning).

PLEASE NOTE: it is forbidden for unauthorised cars to enter the historical centre. Restricted roads are marked with a sign saying ‘zona traffico limitato’ and show a white circle with a red border (watch out for these signs in the centres of most towns in the region).

Can I drive in front of And So to drop off our luggage?

The entire historical centre of Lecce is a restricted traffic area (“Zona Traffico Limitato”) so it is therefore forbidden for unauthorised cars to enter. If you have heavy luggage then it is best to park in Piazza d’Italia, which is just a few steps away from And So, and bring your luggage from there.

Many historical centres in Italy are restricted to some degree so always watch out for signs showing a white circle with a red border and usually ‘zona traffico limitato’ is written beneath along with the times when the restrictions are in place.

Arriving by train

How do I get to And So from the train station?

We are less than 10 minutes by foot from Lecce train station. You can download a handy map showing the easiest route as a pdf here.

Arriving by plane

Can you arrange a transfer from Bari airport for me?

For a transfer from Bari airport the cost is around €80-90 per person, one way. Bari is around 2 hours drive from Lecce so a transfer is quite expensive.

There is a train service from Bari airport to Bari Centrale which takes about 15 minutes and costs €5 per person. The times for these trains (and also tickets) are available here. Then you take a train from Bari Centrale to Lecce which takes on average 1 hour 20 minutes. Times and tickets are available here. We are less than 10 minutes by foot from Lecce train station (you can download a map showing the easiest route here).

Can you arrange an airport transfer from Brindisi airport for me?

Yes, we can arrange a private, door-to-door transfer from Brindisi airport for you. The cost depends on the number of people and your time of arrival so please send us an email or WhatsApp message including your flight number, scheduled arrival time and the total number of people and we will confirm the price to you.

During your stay

Where can I find a map of Lecce?

You can download a pdf of the official Lecce city map here.

For a paper version of the map, please see the display in our reception.

Can you arrange bike hire?

Yes, our friends at Velo Service have a great range of bikes to suit all needs with very good prices. For more info you can either send us a message with your requirements or you can visit their website for pricing and bike options. They also offer very good rickshaw tours which are a great way to get to know to the historical centre!

We are on a bicycle tour, can we store our bikes?

Yes, we can store up to a maximum of 4 bicycles in our reception. Please send us a message or call us to arrange in advance.

If you don’t see the information you need, please send us a message!